Returns & Exchanges

At Pashtush Global, we strive to ensure you are completely satisfied with your luxury purchase. If your item is not a perfect fit, we offer a seamless return and exchange process within 15 days of delivery for all eligible fashion items.

1

Initiate Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Quality Check Preparation

Ensure that all items are in their original condition, unworn, and with all Pashtush tags and security seals still intact and attached.

3

Package and Pickup

Place the items in the original packaging and we will schedule a complimentary courier pickup from your delivery address at a convenient time.

4

Refund Processing

Once our quality control team inspects and approves the returned item, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing