Frequently Asked Questions

Everything you need to know about your Pashtush experience.

What materials are used in Pashtush shawls and stoles?

We use premium natural fibers including fine wool, pashmina, silk, and cotton. Each product page provides detailed information about the specific fabric blend and weave used.

How should I care for my Pashtush accessories?

To maintain the longevity and softness of your items, we recommend professional dry cleaning only. Store them in a cool, dry place away from direct sunlight.

Do you offer international shipping?

Yes, Pashtush Global ships to over 100 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location.

What is your return and exchange policy?

We offer a 7-day return policy for most items in their original, unused condition with tags intact. Please visit our Returns Portal to initiate a request.

How can I track my order?

Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to monitor your shipment's progress in real-time.

Are the colors on the website accurate?

We strive to display our products as accurately as possible. However, due to different monitor settings and the handcrafted nature of our dyes, slight variations in color may occur.